Communication Skills
Course Code: VTLOK1RBW
Duration: 2 Days (14 Hours)
Each day, your career success depends on what you write and how you write it. Effective Business Writing gives you the tips, rules, and guidelines you need to make each of your emails, letters, reports and other business documents readable, clear and effective.
Public Sector - Support Officers and Senior Officers (Division 2 & 3)
Private Sector - Supervisors, non-executive staff and anyone who wishes to improve their business writing skills
Lecturette, Discussions, Sharing, Role play, Analysis of writing samples, and Writing tasks.
• Refreshments are provided for morning and afternoon tea breaks.
• A Certificate of Attendance will be given subject to 90% attendance.
Florence Au has been training adult learners in business communication for about 23 years. Her initial training stint in the private sector saw her teaching secretaries and administrative staff in the writing of letters, memos, reports, press releases and minutes of meetings for examination courses. With this experience and that accumulated from her job as an administrator and later a training manager, she went on to train public officers.
Since 2000 Florence has been training public officers in written communication courses which include grammar, emails, letters, reports and proposals as well as minutes of meetings. Apart from these engagements, she continues to train administrative, technical staff and hospitality staff from the private sector in business writing.
She holds a Bachelor of Arts in English and Literature, a Diploma in Translation and Interpretation and a professional qualification from the UK in writing minutes of meetings.
Call us for a free consultation.
This grant is only applicable to companies applying course for their staff. As a SDF-Approved course, the company can claim up to S$28 for this course from SSG.
This applies only to individuals applying and paying for the course yourself. You can use your available SkillFuture Credit to pay for this course.
Thank you for making this course lively and fun. I have learnt a lot from this course.
Evon Lee
(Royal Caribbean Cruises Asia PL)Interesting and Knowledgeable Trainer.
Sally Goh
(Grandluxe Pte Ltd)Looking forward to join your future class.
Shirl KuoI have benefited in many ways and it will be useful when I do my next business writing.
Angela Tay
(Royal Caribbean Cruises Asia PL)Trainer is very patient and provides lots of examples, makes participants think.
Adelyn Heng
(Alcon Singapore Manufacturing)
If none of our published course date is suitable for you or your staff, contact us at 6423-1130 and let us know when you need this course to be conducted and if it is possible we will do our best to make it happen!
If you require this course to be customised to better suit the training needs of your staff or to have this course conducted on a date not stated in our training calendar, contact us (Call us at 6423-1130) for a no obligation discussion. We would be most happy to assist and hear from you.
It is definitely possible as long as it is conduction in Singapore. Call us at 6423-1130 and speak to any of your representatives and we would be work out an arrangement for you.
Can't attend this course during office hours, contact us at 6423-1130 for possible evening or Saturday class arrangements.
Course Code: VTLOK1RBW
Duration: 2 Days (14 Hours)
Each day, your career success depends on what you write and how you write it. Effective Business Writing gives you the tips, rules, and guidelines you need to make each of your emails, letters, reports and other business documents readable, clear and effective.
Public Sector - Support Officers and Senior Officers (Division 2 & 3)
Private Sector - Supervisors, non-executive staff and anyone who wishes to improve their business writing skills
Lecturette, Discussions, Sharing, Role play, Analysis of writing samples, and Writing tasks.
• Refreshments are provided for morning and afternoon tea breaks.
• A Certificate of Attendance will be given subject to 90% attendance.
Florence Au has been training adult learners in business communication for about 23 years. Her initial training stint in the private sector saw her teaching secretaries and administrative staff in the writing of letters, memos, reports, press releases and minutes of meetings for examination courses. With this experience and that accumulated from her job as an administrator and later a training manager, she went on to train public officers.
Since 2000 Florence has been training public officers in written communication courses which include grammar, emails, letters, reports and proposals as well as minutes of meetings. Apart from these engagements, she continues to train administrative, technical staff and hospitality staff from the private sector in business writing.
She holds a Bachelor of Arts in English and Literature, a Diploma in Translation and Interpretation and a professional qualification from the UK in writing minutes of meetings.
Call us for a free consultation.
This grant is only applicable to companies applying course for their staff. As a SDF-Approved course, the company can claim up to S$28 for this course from SSG.
This applies only to individuals applying and paying for the course yourself. You can use your available SkillFuture Credit to pay for this course.
If none of our published course date is suitable for you or your staff, contact us at 6423-1130 and let us know when you need this course to be conducted and if it is possible we will do our best to make it happen!
If you require this course to be customised to better suit the training needs of your staff or to have this course conducted on a date not stated in our training calendar, contact us (Call us at 6423-1130) for a no obligation discussion. We would be most happy to assist and hear from you.
It is definitely possible as long as it is conduction in Singapore. Call us at 6423-1130 and speak to any of your representatives and we would be work out an arrangement for you.
Can't attend this course during office hours, contact us at 6423-1130 for possible evening or Saturday class arrangements.
Thank you for making this course lively and fun. I have learnt a lot from this course.
Evon Lee
(Royal Caribbean Cruises Asia PL)Interesting and Knowledgeable Trainer.
Sally Goh
(Grandluxe Pte Ltd)Looking forward to join your future class.
Shirl KuoI have benefited in many ways and it will be useful when I do my next business writing.
Angela Tay
(Royal Caribbean Cruises Asia PL)Trainer is very patient and provides lots of examples, makes participants think.
Adelyn Heng
(Alcon Singapore Manufacturing)